Privacy Policy

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We are committed to protecting your privacy. We will only use the information that we collect about
you lawfully (in accordance with the Data Protection Act 1998).
We collect information about you to process your order and to forward promotional material, but
only when you have specifically given us consent to do so.
We will give you the chance to refuse any marketing email from us.

The type of information we collect about you includes:
* Your name
* Your address
* Your email address
* Your phone number
* Your order history and profile

We do not store your credit or debit card details.
We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we
hold about you by contacting our Customer Services department.

If you find any inaccuracies we will delete or correct them.
The personal information which we hold will be held in a manner in accordance with the law.

Your contact details are private, and we are committed to protecting them:

We will not pass personal information to another party without your consent.
We will disclose any information we have gathered about you.
We will correct any inaccurate information we hold about you.
We will delete all your information at your request.

About Cookies

  • Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website.
  • Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
  • Cookies may be either 'persistent' cookies or 'session' cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
  • A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Our Cookies

  • We use both persistent and session cookies on our website.
  • The names of the cookies that we use on our website, and the purposes for which they are used, are set out below.
  • We use (_ga, _gat, _gid) to track users as they navigate the website.
  • We use (cookieconsent_status) to record a users consent to our using cookies.

Analytics Cookies

  • We use Google Analytics to analyse the use of our website.
  • Our analytics service provider generates statistical and other information about website use by means of cookies.
  • The analytics cookies used by our website have the following names:_ga, _gat, _gid.
    • _ga is used to distinguish users and has an expiration of 2 years.
    • _gid is used to distinguish users and has an expiration of 24 hours.
    • _gat is used to throttle requests and has an expiration of 10 minutes.
  • The information generated relating to our website is used to create reports about the use of our website.
  • How Google Analytics uses cookies to measure user-interactions on websites: Google Analytics Cookie Usage
  • Google's privacy policy: https://policies.google.com.

Cookie Consent Cookie

  • We use a cookie to record consent to our using cookies.
  • The consent cookie has the following name: cookieconsent_status and has an expiration of 1 year.

Ordering Cookie

  • We use a cookie to remember interactions with the website shop such as adding an item to your basket.
  • The cookie has the following name: www_maidsimpleproducts_co_uk_TableauOrder and has an expiration of 10 days.

Session Cookie

  • We use a session cookie to remember any interactions with the website.
  • The session cookie has the following name: PHPSESSID and expires when you close your browser.

Blocking Cookies

  • Most browsers allow you to refuse to accept cookies. Search for a term such as 'Manage Cookies' plus the name of your browser. For example 'Manage Cookies Chrome' or 'Manage Cookies Edge' or 'Manage Cookies Firefox'.
  • Blocking our cookies will not impact on the usability of this website.

Deleting Cookies

  • You can delete cookies already stored on your computer. Search for a term such as 'Delete Cookies' plus the name of your browser. For example 'Clear Cookies Chrome' or Clear Cookies Edge' or 'Clear Cookies Firefox'.
  • Deleting our cookies will not impact on the usability of this website.

Our Details

  • This website is owned and operated by RPM Marketing (Sussex).
  • You can contact us:
    • By post, using the postal address: RPM Marketing (Sussex)
      PO Box 1, Bexhill-on-Sea, East Sussex, UK, TN39 3ZQ
    • Using our website contact form.
    • By telephone, on +44 (0)1424 224620.
    • By email, using info@maidsimpleproducts.co.uk.
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